First of all, don't worry. Your home office equipment is insured against damage.
In case of damage, please contact our support. You can reach our support in the top menu via "My account" and then "Support". There you can easily create a ticket.
Please include the following information in your ticket request:
Which product is it exactly (category, colour, size)?
What exactly is damaged?
At which address is the damaged equipment located?
At which telephone number can we reach you to coordinate a repair appointment?
After receiving the ticket, our support team will contact you within 1-2 working days.