Note: The following explanation describes the process for customers who already use an in-house Home Office Shop from us.
At the moment, there is no option to exchange items shortly after completing the order. During the ordering process, please make sure that your desired items are in the shopping cart.
In case of emergency, please contact our support. You can reach our support in the top menu via "My account" and then "Support". There you can easily create a ticket and we will contact you as soon as possible.